The referral phase is usually the starting point of the admission procedure under the Union Resettlement and Humanitarian Admission Framework (URF). During this phase, refugees may be referred for admission based on identified international protection needs and the priorities agreed under the Union Plan.

For resettlement procedures, referrals are carried out by the United Nations High Commissioner for Refugees (UNHCR). For humanitarian admission procedures, referrals may also be made by other relevant international organisations, depending on the type of programme and the arrangements of the participating Member State.

Referrals are generally based on recognised vulnerability and protection categories, such as women and girls at risk, children and unaccompanied minors, survivors of violence or torture, persons with medical needs, or persons lacking a durable solution.

The Resettlement Registration Form (RRF) usually contains information about the refugee’s background, family composition, vulnerabilities, and protection needs. A referral does not automatically result in admission, as participating Member States remain responsible for assessing the case and reach a conclusion on admission.

The referral phase requires close cooperation between Member States, UNHCR, and supporting actors involved in the implementation of the Union Framework.