Website for adults about applying for protection and related rights in Norway. Very practical and intuitive to navigate. Use of clear and simple language. Available in 16 languages. 

Website for accompanied and unaccompanied children about applying for protection as a child and related rights in Norway. Very practical and intuitive to navigate. Each topic is explained in clear and simple language, often with support of videos. In many cases, children themselves narrate the stories and are the key protagonists of the videos, which helps other children in an accessible way to visualize and understand the topic. Available in 16 languages.

The app informs in a child-friendly manner about seeking asylum, the asylum procedure, children's rights etc. with short stories aimed at a younger audience. Stories for both accompanied and unaccompanied children. The stories are built using easy-to-understand illustrations and voice over with clear and simple language. Arrows allow children to move between scenes at their own pace. Available in 6 languages.

Dedicated website and app for the residents of the COA reception centres. It contains information about the asylum procedure, living in the reception centre and life in the Netherlands. Each centre has it's own page with specific information (activities, public transportation, shops etc.). Includes a section for unaccompanied children. Effective and concise communication on a variety of topics through the use of icons, videos, animations, factsheets, etc. Available in 11 languages.

Information platform (website and mobile app) for applicants for international protection in Belgium on the asylum procedure, accommodation, living in Belgium, return, work, learn, unaccompanied children and health. Navigation-friendly facilitated by easy-to-understand icons. Glossary than can be consulted separately, as well as short explanations available within the text. An audio function, with a possibility to pause, reads out selected text, icons or entire pages, which makes it accessible also to less literate persons. Available in 14 languages. Mobile app also as offline version.

Series of leaflets on fire safety rules in reception centres and what to do in case of fire. Illustrations with clear and short text. The leaflets are the printed version of the 'fire safety' scenes from a general animation on house rules. The scenes can also be viewed as a stand-alone short animation. Accompanied by short videos showing how to properly use certain appliances at the reception centre. All available at COA dedicated website for applicants (mycoa.nl).

Series of posters warning residents of reception centres about various seasonal risks in the nature (e.g. risk of swimming in open waters during summer, risk of ice on the water during winter, risk of eating poisonous mushrooms, etc.), explaining what to do and what not to do. Clear and short messages supported by easy-to-understand illustrations. Used as part of a mix of communication channels, including website, face-to-face sessions, videos. All posters available on mycoa.nl under 'News and announcements'.