Information can be conveyed to applicants through a variety of channels, including oral communication, printed information material, digital material and audiovisual material. As each communication channel reaches the applicants differently and communicates certain types of information more effectively, it is advisable to convey information through several communication channels at the same time. It is also often necessary to support the passing of information by using information material.

Use the arrow in the menu to check different communication channels to convey information, the benefits of using several communication channels at the same time and how information material can support the delivery of information.