Integration measures considered appropriate, subject to compulsory participation where applicable

Background information

The 1951 Refugee Convention addresses the integration of refugees from various angles, including the right to non-discrimination (Article 3), employment (Article 17), housing (Article 21) and access to public education (Article 22).

In accordance with the qualification directive (2011/95/EU), (QD), Member States must facilitate the integration of beneficiaries of international protection into society by ensuring access to appropriate integration programmes tailored to their specific needs, or by establishing prerequisites that guarantee such access. Additionally, the directive emphasises the importance of considering the specific needs and integration challenges faced by beneficiaries of international protection to enhance their effective exercise of rights and benefits outlined in the directive (recital 41 QD). Integration programmes provided to beneficiaries should, as far as possible, accommodate their specific needs and circumstances, including language training and information on rights and obligations (recital 47 QD).

The importance of pre-integration measures early on is critical for supporting the integration of beneficiaries once international protection is granted. These measures, organised according to applicable standards and indicators for applicants, should continue and expand for beneficiaries of international protection. Although the reception conditions directive (2013/33/EU), (RCD (recast)), does not explicitly mention pre-integration activities, the EUAA Guidance on Reception – Operational standards and indicators, 2024, highlights their significance in preparing applicants for potential integration into the host society (Standard 27). These activities encompass language courses, civic education, assistance with job searches, and orientation to local culture, norms and values. Reception staff should inform applicants about these activities regularly and actively encourage their participation through both group and individual information sessions ensuring equal access for all.

Information provision messages

Inform beneficiaries of international protection on the below.

What integration means and why it is important for beneficiaries of international protection to attend available integration programmes.
What integration programmes entail, including relevant activities such as (depending on your national context):
- language courses to improve proficiency in the language of the host country;
- cultural orientation programmes to learn about local customs, laws, and societal norms;
- employment support, offering services that assist with job seeking, vocational training, and skills development;
- educational support, providing information and assistance with enrolling in kindergarten, schools, universities, and adult education programmes (e.g. literacy, numeracy, job skills training, diploma equivalency, etc.);
- social integration activities, mainly community-based activities such as sports, arts, social clubs, festivals and ecological activities.
Participation in the available integration programmes, covering the following depending on your national context.
- Compulsory vs. optional programmes, including their duration.
- Compliance requirements, such as attendance (e.g. face-to-face, remote), examinations, etc.
- Consequences of non-compliance, such as the reduction of financial aid or material support for housing, if applicable.
- Eligibility criteria, highlighting any restrictions or exceptions for participation, such as age or certain types of disabilities. Also, provide information on prioritisation for certain groups, such as vulnerable beneficiaries or those with special needs.
- Application procedures, including a description of the process and necessary documents (e.g. proof of address, residence permit, proof of income).
- Rights and responsibilities of beneficiaries who participate in integration programmes, such as receiving financial aid and attending classes.
- Diplomas earned through these programmes, which can be used for employment or further education.
The main challenges beneficiaries face in accessing and participating in integration programmes. Encourage them to discuss these challenges with reception staff or support service providers. Also, offer examples of practical solutions and best practices to overcome common challenges.
Any feedback mechanisms available to beneficiaries regarding the integration programmes and explain how to access them. Additionally, inform them if these programmes are evaluated and improved based on their feedback.
The available support services that assist with enrolment in integration programmes and any issues throughout participation. These services include counselling and guidance, legal aid, financial assistance (e.g. transportation or rent subsidies), and social assistance (e.g. childcare support). Provide contact details for these services.
The government agencies or private bodies where they need to enrol in the integration programmes; provide the contact details.
Any local community events and activities that promote integration, including volunteering opportunities.

Practical tips

Emphasise the importance of attending the integration programmes by sharing examples and testimonies of beneficiaries who have participated in such programmes. These beneficiaries could be invited to talk about the benefits of participation in integration programs.
Clarify that men and women are equally entitled and expected to participate in integration programmes.
Collaborate with service providers or government agencies responsible for the integration programmes to organise group information sessions. These sessions should provide beneficiaries with a comprehensive overview of the integration programmes and address common questions and concerns regarding participation in activities and future integration options.
Collaborate with educational institutions to provide information on integration programmes to children and their families.